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We aim to offer high quality products and a service level to match.


In the unlikely event that you are unhappy with your purchase please contact us.

Wherever possible, the team at Orla Ros will endeavour to put things right.


Because we're only happy when you're happy.


If you’re not 100% happy with your item, please contact us within 14 days of delivery.


If we can’t make things right, we’ll refund the full cost of the item (minus shipping costs) or offer an exchange of equivalent value.

Refunds are based on the original payment method.

Please return your item within 30 days of delivery. Buyers are responsible for return postage costs and items must be returned in original condition and packaging.


We know you care about your privacy - and we care about it too. That's why we have a comprehensive Privacy Policy that describes exactly how we collect, use and share you data.

You'll receive a verification email if you choose to subscribe to our newsletter. Once you've opted in you'll receive all the latest news and offers (and absolutely no spam).


You can unsubscribe at any time by clicking the unsubscribe link included at the bottom of all email campaigns. Alternatively you can contact us and ask for your details to be removed.


- Credit / Debit Cards


- Bank Transfer


This website is owned and operated by Orla Ros and hosted by These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors the opportunity to browse and purchase our range of goods as well as to be kept up to date about our news and offers. By accessing or using our website, you approve that you have read, understood, and agree to be bound by these Terms.


In order to use our website and/or receive our services, you must be at least 16 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.


When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.


The prices we charge for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur.


The buyer is responsible for any charges incurred in connection with purchases made on the Orla Ros website (e.g. import and custom taxes).


The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Orla Ros. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.


You recognise and agree that by uploading any content (including, but not limited to designs, images, animations, videos, audio files, fonts, logos, illustrations, compositions, artworks, interfaces, text, testimonials and literary works) through any means to the website, you confirm that you own all the relevant rights or received the appropriate license to upload/transfer/send the content. You agree and consent that the uploaded/transferred content may be publicly displayed at the website.



You agree to indemnify and hold Orla Ros harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the products or services offered on the website.


We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.


Date of last review: 29th August 2020

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